Effective Date: March 2026

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At Purfoy Dawson Wellbeing, discretion, trust, and integrity are fundamental to our relationship with you. We are committed to protecting your personal information and handling it with the same care and attention that defines our brand.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with us, or purchase our products.

We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018, ensuring your information is managed lawfully, transparently, and securely.

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Who We Are

Purfoy Dawson Wellbeing is the data controller responsible for your personal information.

Contact

Purfoy Dawson Wellbeing
Crown House
27 Old Gloucester Street
London WC1N 3AX

Email: support@purfoydawson.com

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The Information We Collect

To provide a considered and seamless experience, we may collect the following information.

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Information You Provide

Name and contact details

Billing and delivery addresses

Order and payment information

Communications and enquiries

Account preferences where applicable

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Information Collected During Your Visit

Device and browser type

IP address

Website usage data

Cookies and similar technologies

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Marketing Preferences

Where you have chosen to hear from us, we retain your communication preferences so that our correspondence remains relevant and respectful.

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How We Use Your Information

Your information allows us to provide the level of service you expect from

Purfoy Dawson Wellbeing.

We use it to:

Process and deliver your orders

Provide attentive customer support

Manage payments securely and help prevent fraud

Improve our website and customer experience

Send essential service communications

Share updates, product launches, or curated offerings where you have provided consent

Meet our legal and regulatory obligations

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Legal Basis for Processing

We process personal data under the lawful bases set out in UK data protection law:

Contractual necessity to fulfill purchases and provide services

Legal obligations to comply with regulatory requirements

Legitimate interests to maintain and improve our services

Consent for marketing communications and selected cookies

You may withdraw consent at any time.

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Sharing Your Information

Your privacy is never treated as a commodity. We share personal data only where necessary and exclusively with trusted partners who support our operations, including:

Payment providers

Delivery partners

Technology and website service providers

Professional advisers

Regulatory authorities where required by law

We do not sell your personal information

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International Data Transfers

Where personal information is transferred outside the United Kingdom, we ensure appropriate safeguards are in place to maintain the same level of protection, including recognised contractual protections or adequacy decisions.

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Protecting Your Information

We maintain robust technical and organisational safeguards designed to protect your information from unauthorised access, misuse, or loss. While no digital environment can be guaranteed entirely secure, we continually review and strengthen our security practices.

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Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, financial, and operational requirements. When information is no longer required, it is securely deleted or anonymised.

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Your Rights

You have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request erasure where applicable

Restrict or object to certain processing

Request transfer of your data

Withdraw consent at any time

You also have the right to contact the Information Commissioner's Office if you believe your data has not been handled appropriately. We welcome the opportunity to resolve any concerns directly.

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Third-Party Links

Our website may occasionally include links to external websites. While selected with care, we are not responsible for their privacy practices and encourage you to review their policies independently.

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Updates to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements. The most current version will always be available on our website.

For any questions regarding this policy or the way your information is handled, please contact:

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support@purfoydawson.com